Practical advice for small UK businesses. No jargon, no fluff.
CRM team collaboration done right means shared records, clear ownership, and fewer status meetings. Here is how to set yours up so the team actually uses it.
Jonny Rowse 8 min read How UK build-to-rent operators can use a CRM to manage waitlists, viewings, applications, renewals and resident communications across schemes.
David White 8 min read How to integrate your calendar with your CRM so meetings, reminders, and follow-ups land in one place. Practical setup steps for small UK businesses.
Gareth Clubb 11 min read A practical playbook for automating customer success check-ins with your CRM. Set cadences by client tier, script replies, and spot churn risk early.
Zubair Hasan 8 min read A practical 90 day plan for a new CRM admin: what to audit in month one, clean and segment in month two, and automate in month three.
Jonny Rowse 10 min read A practical GDPR compliance checklist for small UK businesses using a CRM. Lawful basis, retention, subject rights, and what the ICO actually expects.
David White 9 min read Practical CRM tips for UK dental practices covering patient recalls, treatment plans, payment plans, GDPR, and retention in a competitive local market.
Jonny Rowse 9 min read A practical guide to the CRM onboarding process for small businesses, covering planning, data, training, and adoption in your first 90 days.
Zubair Hasan 12 min read Learn how to track client renewals and subscriptions in your CRM so you never miss a renewal date, reduce churn, and grow recurring revenue.
Gareth Clubb 7 min read