Business Growth
CRM for Remote Teams: Staying Connected When You Are Not in the Same Office
How a CRM keeps remote and hybrid teams aligned with shared visibility, activity logging, and seamless handovers.
Gareth Clubb 9 min read Articles by Gareth Clubb
Gareth Clubb 9 min read Business Growth
Setting CRM Goals That Drive Business Results
Learn how to set meaningful CRM goals that align with your business objectives and drive measurable growth.
Gareth Clubb 9 min read Tools & Tech
Choosing Between Free and Paid CRM Tools
An honest comparison of free vs paid CRM options for small UK businesses, covering features, hidden costs, and when to upgrade.
Gareth Clubb 9 min read Marketing Automation
CRM Workflow Automation: Beyond the Basics
Advanced CRM workflow automation techniques including conditional logic, lead routing, and auditing stale automations.
Gareth Clubb 9 min read Client Retention
How to Build a Client Feedback Loop with Your CRM
Learn how to collect, store, and act on client feedback using your CRM to improve retention and service quality.
Gareth Clubb 8 min read Industry Tips
CRM Tips for Creative Agencies and Freelancers
Practical CRM strategies for creative agencies, designers, developers, and freelancers to manage projects, clients, and growth.
Gareth Clubb 8 min read Sales Pipeline
Using Your CRM to Forecast Revenue
How to use CRM pipeline data to forecast revenue accurately, helping small businesses plan cash flow, hiring, and growth.
Gareth Clubb 8 min read Getting Started
Mobile CRM: Managing Client Relationships on the Go
Why mobile CRM access matters for small businesses and what to look for when choosing a CRM you can use from your phone.
Gareth Clubb 10 min read Industry Tips
CRM Tips for Recruitment Agencies
Practical CRM strategies for recruitment agencies to manage candidates, clients, placements, and talent pools more effectively.
Gareth Clubb 8 min read